Before adding any attendees to your event:

  1. Navigate to the Setup tab and choose 'System email settings' on the lower right menu.
  2. Turn 'System emails on/off' to Off. The switch will turn red. While off, only password reset emails will be sent to delegates and nothing else.
  3. Import all your delegates in bulk if possible so that you can specify passwords for each person and therefore they will not need a system email to tell them what their password is.


If you would like only specific attendees to not receive system emails:

  1. Navigate to the Attendees tab and use the Search and Filter functions to find your desired attendee.
  2. Click 'Edit' under their name.
  3. Turn off the switch on the right, under 'Email alerts for (name)'.

OR

  1.  When an attendee is logged in they can turn system emails off for themselves by clicking the 'Account' button at the top of the page.
  2. Then, click 'Edit (attendee name)' on the left menu.
  3. Finally, turn off the switch under 'Email alerts for (attendee name)'.