Make sure your custom field has the 'Searchable' box checked:

  1. Navigate to the Setup tab and choose 'Custom fields' in the upper right menu.
  2. Click 'Edit' under the Actions column next to the field you would like to make visible.
  3. Find the 'Searchable' check box and make sure it is ticked. If unticked, simply click the empty box.
  4. Edit any other applicable information if needed then click the blue 'Save' button once you are done.
  5. To make sure the field appears, click 'Website' at the top of the page then log in (if needed) and click 'Search' in the top menu. Find the attendee/organisation with your newly changed Custom Field and see if it is visible. If you still cannot see it, please create a support ticket at the top of this page.

Learn more about Custom Fields by visiting this article.