Managing The System

Information on running and troubleshooting your event's system.

Can delegates make themselves unavailable for some of the meeting times?
Yes - each meeting time on their Schedule page displays a simple toggle that they click to make themselves unavailable to meetings. Find out how to set...
Thu, 28 Apr, 2022 at 8:58 AM
When I log in to the frontend, there is a warning banner that says ‘You are logged in as a Manager’. What does this mean? How can I test the system as an ordinary delegate?
While logged in as a manager, you cannot book meetings with other attendees like normal but can still access all other features of your event website. If y...
Fri, 29 Apr, 2022 at 5:47 AM
Is it possible to change a delegate's password on their behalf?
Yes, but it is highly recommended to let attendees do this themselves so they know what the password is, while saving time. If this is still your only opti...
Tue, 28 Jun, 2022 at 6:30 AM
Can I send an email reminder only to delegates who have not responded to meeting requests?
Yes: Navigate to the Attendees tab. From here you have two choices: If you only have a few people that have not confirmed their pending meetings, you can...
Fri, 29 Apr, 2022 at 6:05 AM
How can I encourage delegates to respond to meeting requests?
You can either use a third party email client to remind attendees every so often to check their schedules for pending meeting requests or manually send ind...
Fri, 29 Apr, 2022 at 6:08 AM
Can I send an individual message to a delegate via the system?
No. The only ways to message attendees through the system are either through the meeting reminder/welcome system emails or adding yourself as an attendee a...
Fri, 29 Apr, 2022 at 6:15 AM
Will system emails end up in spam folders?
Meeting Mojo emails are sent in plain text format via an acclaimed third party email client. According to our records, more than 99.5% of emails are delive...
Fri, 29 Apr, 2022 at 6:18 AM
I don't want my delegates to receive any emails from the system. How can I make sure this doesn’t happen?
Before adding any attendees to your event: Navigate to the Setup tab and choose 'System email settings' on the lower right menu. Turn 'System...
Fri, 29 Apr, 2022 at 6:29 AM
How long will the system website remain live after my event? Will delegates be able to communicate with each other through the system during this time?
As long as you want! We recommend leaving the private messaging function on for at least 2 weeks after your event. 
Fri, 17 Jun, 2016 at 6:41 AM
How do I re-send the Welcome email to all attendees?
If your attendees are already approved and you want to send their login details to them again, log in to the event Admin area and follow the directions belo...
Tue, 19 Apr, 2022 at 9:38 AM