User Accounts

Information on managing the privacy settings for your events and delegates' details.

Why does the username have to be the delegate's email address?
In short, email addresses are a lot easier for your attendees to remember than a custom username. Additionally, it also looks a lot more professional when ...
Fri, 20 May, 2022 at 6:18 AM
Do delegates have to log in to book meetings? Why can't they just send a meeting request?
Yes, they must log into their attendee accounts before booking meetings. These accounts must have already been created by the event manager or by allowing ...
Fri, 20 May, 2022 at 6:36 AM
Can I give every delegate the same password? How will I make sure they receive their full log in details?
It is possible to give every user the same password, and you can include this in their Welcome email by editing the wording. However, this is a highly inse...
Fri, 20 May, 2022 at 6:38 AM
Why does the password reminder function not allow delegates to choose their own password?
As a security precaution, new passwords are sent to the email address of the person requesting a reset. Otherwise, anyone knowing the username of another ...
Fri, 17 Jun, 2016 at 8:17 AM
Can a delegate choose not to receive emails to their primary email address? Can I set this up on their behalf?
Yes, you or the attendee can disable any system emails they may receive. However, doing so will mean they will not receive notifications about new meeting ...
Fri, 20 May, 2022 at 6:53 AM
Does Meeting Mojo ever reveal delegate email addresses or other personal contact details?
No - the system will never publish personal details (other than names entered onto the system) online, or send them in any system-generated email. The only...
Fri, 20 May, 2022 at 6:54 AM
How secure is data held by Meeting Mojo? Where is the data held?
The system has undergone 'penetration testing' processes used by military and other high level security organizations and passes at medium or hi...
Fri, 17 Jun, 2016 at 8:19 AM
How do I re-send an attendee's Welcome/login details?
To re-send the Welcome email: Go to the Attendees tab on Admin and use the Search and Filter functions to find your desired attendee. Check the box to t...
Fri, 20 May, 2022 at 7:11 AM
How do I block an attendee's timeslots?
You can prevent meetings at one or more timeslots on an individual attendee's schedule.  Simple block, can be reversed by the Attendee - On the Atten...
Thu, 28 Apr, 2022 at 9:01 AM
Can we edit the format of the meeting lists and the way they are printed?
The meeting list/schedule found on the main event website cannot be customised, but custom text, images, etc can be added to the top of each schedule (inclu...
Fri, 20 May, 2022 at 7:45 AM