Meeting Mojo Support

This usually means that you have added new delegates to organization(s) that are already approved on the system. To send the welcome email to anyone that h...

To merge entries: Navigate to the Attendees tab and click 'Change organisation' under the delegate you want to move to another organization.  Se...

These meeting slots already have meetings scheduled. The system will not allow you to delete these. You can reschedule the meetings, but we strongly advise...

There are a number of reasons for upload failures:  Your image may be too large (over 1Mb) It may not be in .png, .jpg or .gif format You may be trying...

If you are logging in with your Manager credentials, you may not have the right permissions to view the Groups. Set up a test account (click 'Add an or...

This means that all the meeting locations are full. This may just be on one timeslot or, if you have chosen Auto-Select mode when setting up the event, all...

Make sure your custom field has the 'Searchable' box checked: Navigate to the Setup tab and choose 'Custom fields' in the upper right men...

You are getting copies of all system emails - which means they have been sent to your delegates. This is because the 'BCC admin' option on System e...

By default, any replies to system emails go to donotreply@meeting-mojo.com. If you would like to change this to your own email: Navigate to the Setup tab...

First, ask the attendee to click 'Forgotten password?' on the login screen to see if they just need a new password. If they do not get the email t...