Meeting Mojo Support

General 5

• Do I need to download software in order to run Meeting Mojo?
• Is there an App for Meeting Mojo? Why is your Responsive Design better?
• What is the capacity of the software – do you have limits on the total number of meetings or delegates? Or any usage limits?
• Does Meeting Mojo ever reveal delegate email addresses or other personal contact details?
• Are delegate/company listings visible only to logged-in users?

Customer Services 2

• What customer services do you provide? Do I have to set up and run the system or do you provide any help or advocacy services?
• Are there any ‘hidden’ fees such as per-meeting or per-user costs?

Setting up your own system 5

• How would I set up a Meeting Mojo scheduler?
• How long does it take to set up from making the decision to buy to having a live, fully operational system?
• What kind of resource will we need to put in to setting up and managing the system?
• Can I incorporate your software into my existing conference website, or integrate into my App?
• Will I need to set up a new system for each of my events? Is it possible to reuse content and settings so I don’t have to input all of it again?

How does it Work? 14

• How do delegates access the meeting scheduler?
• Can my delegates use their conference login to access Meeting Mojo?
• How are meetings scheduled?
• Are meetings requested person-to-person, or company-to-company?
• Is it possible for individuals from more than 2 organizations to participate in the same meeting (one-to-many)?

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Customization 7

• How customizable is the Meeting Mojo interface?
• Can I add new webpages to my Meeting Mojo website?
• Can I promote sponsors and partners on the Meeting Mojo system?
• I want my own web address on the system – can this be done?
• Can I customize the system to turn it into an event website with registration?

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Operating Meeting Mojo 8

• How will I transfer delegate and company/organization details from my event registration form to Meeting Mojo?
• Will I be able to add new delegates to the meeting scheduler whenever I need to?
• Can I send a personalized email to delegates - such as those who have not responded to meeting requests?
• Can I include branding images in system emails?
• Can I ensure that some/all of my delegates do not receive email alerts from the system?

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Organization/Attendee Profiles 10

• How would my delegates find the people they want to meet?
• Does the scheduler display lists of attendees as well as companies? How are they displayed?
• Does the search function show the latest attendees/organizations added?
• What kind of ‘custom’ profile fields can be added?
• Can I include an opportunity for my delegates to opt out of 1:1 meetings?

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Configuration - Taking Control 8

• Can I book, cancel or reschedule meetings on behalf of delegates?
• Can I limit who people can set up meetings with? Can I allow one group of attendees to request meetings, with the other group only able to accept meeting requests.
• Can there be delegates in the system who can not book meetings but I can still access their details?
• Can I limit the number of meetings that can take place on just one or two timeslots, or locations, to make sure there are not too many people involved in meetings at these times?
• Am I able to choose the duration of each meeting slot on the system? And introduce breaks between sessions.

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